We want you to be satisfied with your purchase. If not, please review our policy below.
Returns
- Eligible within 30 days of delivery date
- Item must be unused, in original condition, with all tags/packaging
- Customer is responsible for return shipping costs unless the item is defective or incorrect
Refunds
- Once we receive and inspect the return, we will process refund to original payment method
- Refunds typically issued within 5-10 business days
- Original shipping fees are non-refundable
- If defective/wrong item: we cover return shipping and issue full refund or replacement
How to Return
- Email info@lumotuntech.com with order number and reason
- We will provide return instructions and address (3712 SW 8th St, Des Moines, IA 50315)
- Ship back with tracking (recommended)
Exchanges We may offer exchanges for size/color issues (if applicable). Contact us first.
Contact Us Lumotun Tech LLC 3712 SW 8th St, Des Moines, IA 50315 Email: info@lumotuntech.com Phone: 912-923-1938